The Opportunities and Pitfalls of Open RAN for Enterprise Networking
Open RAN is no longer just a telco lab experiment. For enterprise IT and procurement leaders considering next-generation connectivity, Open RAN’s promise—open interfaces, virtualized radio functions, and a more competitive vendor landscape—looks like a path to faster innovation and lower long-term costs. But the reality of multi-vendor stacks, fronthaul transport demands, and new lifecycle responsibilities […]
Inventory-to-Invoice: Closing the Loop on Telecom Lifecycle Management
Every finance leader who’s ever stared at a telecom bill knows the feeling: line items that don’t match deployments, duplicate charges that slip through for months, and surprise renewals that blow annual budgets. Telecom is different from other IT domains because services cascade across vendors, physical assets, contracts, and monthly invoices. When inventory is fragmented, […]
Cloud PBX Migration Strategies for Regulated Industries
A Compliance-first Playbook for Healthcare and Finance Migrating business phone systems to a cloud PBX or UCaaS platform can unlock agility, reduce telecom expenses, and simplify operations. But for regulated industries like healthcare and finance, the migration must be treated as a compliance and risk program first. Moving voice into the cloud changes where sensitive […]
The Hype vs the Reality of AI Operations (AIOps) for Autonomous Networks
AIOps—artificial intelligence applied to IT and network operations—has moved from proofs-of-concept into boardroom conversations about resilient, self-healing networks. Vendors promise autonomous remediation, predictive maintenance that prevents outages before they happen, and significant reductions in mean time to repair. The reality, however, is more nuanced: where AIOps adds clear, measurable value today is in domain-specific use […]
Telecom for a Sustainable Future: Data Center Networking, Energy and E-waste
The telecom sector sits at a crossroads: demand for capacity and low-latency services is accelerating. At the same time, expectations for corporate environmental performance have shifted from a nice-to-have to a business requirement. Data center networking, campus edge compute, and the hardware that powers mobile and fixed networks are all energy consumers and potential sources […]
Private 5G + Edge compute for logistics and manufacturing
Private 5G stopped being a curiosity and became a business decision the moment manufacturers, ports, and logistics hubs realized public networks weren’t built for their operational needs. When your automation, robotics, and AI inference pipelines require deterministic latency, guaranteed bandwidth, and a secure, auditable data path, private cellular networks paired with on-prem edge compute become […]
Plain Old Telephone Service (POTS) Retirement: Turning Compliance Pressure Into Opportunity
For decades, plain old telephone service (POTS) lines formed the backbone of enterprise communications. They were reliable, familiar, and widely available. But what once served as the gold standard is now a liability. Carriers have begun phasing out support for copper-based services, costs are rising, and regulatory deadlines are forcing organizations to transition to new […]
Strategic Telecom Solutions for Customer Lifecycle Management
For many enterprises, customer experience has become the defining competitive advantage. Price and product still matter, but what keeps customers loyal is the ease, speed, and consistency of every interaction. In this environment, communications technology becomes a strategic enabler. When built around VoIP, UCaaS, and advanced management platforms, strategic telecom solutions enable organizations to support […]
ShoreTel Support Is Ending. Here’s How to Get Ahead of the Transition
In the telecom industry, end-of-life announcements are always a signal for change. For many enterprises, that moment has arrived with Mitel’s decision to sunset ShoreTel, also known as MiVoice Connect. Development on the platform will conclude in 2025, with full support discontinued by 2029. While this timeline may sound generous, the reality is that businesses […]
SD-WAN Migration: What It Really Takes to Succeed
Enterprise networks are under more strain than ever. Cloud adoption, remote work, and bandwidth-intensive applications have pushed traditional wide-area networks (WANs) to their full capacity. For many businesses, the solution has been to migrate from legacy WAN architectures to software-defined wide-area networking (SD-WAN). On the surface, the benefits are apparent: improved application performance, better cost […]