Helping Businesses Thrive.
At zLinq, we live by three core values: delivering real results, building trust with every client, and having fun along the way. We’re committed to optimizing telecom costs, fostering strong relationships, and creating a positive work environment that drives both success and enjoyment.
Everything we do focuses on client outcomes. We simplify complexity, optimize telecom services, and reduce costs. Our goal is simple: deliver the best results consistently for every client.
We take our work seriously, but we never forget to have fun along the way. At zLinq, we believe that a positive, enjoyable work environment leads to better creativity and collaboration.
At zLinq, employee engagement is a top priority. Our Gallup survey scores rank us in the top 1% of companies nationwide, and we were voted the #1 Best Place to Work in Denver in the small business category.
That strong culture translates directly to our customer experience. With an NPS score of 81—well above the telecom industry average of 27—we’re committed to delivering a better way of doing business. To support collaboration and communication, every employee also utilizes RQ Core Strengths to better understand how they work with others.
Where we have been and where we’re going
When you think about it, almost everything we do today is running over the communications infrastructure – phone calls, text, email, mobile apps, IM, looking something up in a database. It is the circulatory system for the flow of information within a company and around the globe. Today’s communications landscape is comprised of Connectivity, Cloud, Collaboration and Anything-as-a-Service, the sector is undergoing massive technology changes and seismic shifts in the industry leader landscape. It’s a vast industry that account for 30% of IT spend in the US and costs enterprises as much as 4% of their revenues every year. Communications is poised for change and transformation in an unprecedented way and zLinq plans to play a major part. Our name comes from a reference to the ‘last mile’ – the last stretch of wire or wireless access that in today’s super connected world links the end user to everything important.
Big part of our culture is having clarity across the organization of what success looks like. Every SaaS company gets measured on four metrics: Gross Margin Revenue, Acquisition Cost and Churn. But there is bigger magic to building businesses than just dollars and cents so we added a 5th one: Employee Engagement. That’s a lot to remember and we had our team brainstorm how to make it easier and figured out an acronym GRACE.
Being clear on what success looks like, making employee engagement one of our key metrics and letting our people be creative is what our culture is all about. Only by bringing together different talents, backgrounds, and experiences can we lead innovation in the communications industry. We constantly reinforce our values, goals and mission in company-wide activities, marketing, performance management and team building exercises. We make building personal connections a priority and never miss a chance to celebrate together!
We are a female-owned company, which is highly unusual for technology, and we are excited to continue to bring up and advance women in technology as we grow. During her career, our founder has helped 7 women achieve highest ranking executive roles at zLinq and our sister company, IQ Wired.
Get to know the passionate experts behind zLinq’s success—driving innovation, delivering results, and having fun along the way.
