Telecom Staff Augmentation 

zLinq’s Telecom Lifecycle Management and Telecom Lifecycle Management solution encompasses inventory and asset management, vendor management, and project management across the entire lifecycle of your Voice and Data Connectivity, Unified Communications, and Contact Center infrastructure. 

This is structured Telecom Management built for enterprises that need cost governance, operational accountability, and measurable savings without adding internal headcount. 

What’s Included

zLinq’s Telecom Staff Augmentation capability provides experienced telecom professionals who operate as an extension of your internal team.

We supply subject matter experts across telecom lifecycle management to help you manage inventory, vendors, projects, and operational execution for Voice and Data Connectivity, Unified Communications, and Contact Center environments. 

Telecom Expertise

Our telecom experts operate as an extension of your team, supporting daily operations while maintaining enterprise-level visibility into inventory, contracts, providers, projects, and spend with reporting aligned to executive priorities.

Billing Support

Client Services Managers identify billing errors, inactive services, and contract discrepancies, then work directly with carriers to resolve issues, reduce revenue leakage, and maintain accurate, predictable monthly telecom spend.

Vendor Support

zLinq staff provide additional capacity and expertise for telecom initiatives, supporting requirements definition, RFPs, evaluations, negotiations, and implementations across Voice, Data, Unified Communications, and Contact Center technologies.

Contract Support

Client Services Managers benchmark pricing against data from over 1,000 enterprises to support negotiations, renewals, and contract management, helping secure competitive rates and favorable terms without internal negotiation specialists. 

MACD Support

zLinq staff manage Moves, Adds, Changes, Disconnects, Renewals, migrations, and carrier escalations under your direction, keeping inventory accurate and services aligned with evolving business requirements.

Let us show how to take control of your Telecom.

Client Testimonials

We now don’t have to manage circuit orders, none/zero, I don’t have to escalate, track and negotiate for better pricing. Don’t even have to give it a second thought. ​ Now that we’ve had you, I don’t understand why anyone would want to manage this themselves.​
HainCelestial-Logo-1Color-RGB (1)-01
Dave Rahbany
Senior Director, IT Infrastructure & Operations​
[zLinq’s] attention to detail ​ has been paramount for our business. Our account manager is very competent and her follow through on all projects has led to substantial savings to our organization and ensuring that we are not paying for services that we don't need. ​
sagora(1)
Glenn Sellars
Director of IT
zLinq got to 644% of their savings guarantee for us. The engagement has gone extremely well, we constantly recommend you to other Credit Unions… I told them emphatic ‘yes.’​
Blue Federal Credit Union
Kent RIchard
CIO
THE zLINQ ADVANTAGE

Real Hard Dollar Savings, Real Hours Recovered, Real Business Impact

Telecom is a critical component of your entire IT infrastructure; when it is inefficientoverpriced, or underperformingit negatively impacts your businessBut with zLinq, you can turn your telecom from a hidden liability into a strategic asset. 

Total saved for our customers

$ 0 M

Hard dollar cost savings

0 %

Reduce IT time spent

0 %

Reduction in outages

0 %

Vendor relationships

0 +

Performance Guarantee

Building trust is one of zLinq’s core values, and we back it up with a unique performance guarantee. 

We GUARANTEE that the hard-dollar savings we implement will always exceed our fees. If they don’t, we refund the difference – GUARANTEED  

No projections. No annualized assumptions. Just results. 

FAQs

Find answers to common questions and learn how zLinq can simplify your telecom management.

We estimate the time commitment from your team is roughly 1 hour per 10 sites over the course of the initial 60-day inventory build. You’ll be asked to securely deposit one month of your invoices and have periodic check-ins during the build.

Your Client Services Manager will conduct an inventory review with you where assets are reviewed on a site-by-site basis. They will present quick win savings opportunities that can be addressed immediately, as well as longer term strategic opportunities to consider. 

With zLinq’s customer dashboard, you can track your telecom savings, assets, providers, services, and locations, all in real-time. It offers full visibility into your telecom environment, uncovering anomalies that can often quickly be resolved like disconnecting a service no longer needed.