zLinq delivers structured Telecom Lifecycle Management and Telecom Cost Optimization designed to help enterprises reduce overspend without disrupting operations.
Every zLinq customer receives a dedicated Client Services Manager (CSM) with deep expertise across Voice and Data Connectivity, Unified Communications, and Contact Center environments.
Your Client Services Manager leads a Telecom Expense Audit to identify billing errors, contract risk, and optimization opportunities, then validates priorities and executes measurable telecom cost savings across carriers, services, and locations.
Your Client Services Manager operates as a vendor-neutral extension of your IT team, managing carriers, escalations, billing issues, and optimization directly through LOAs and portals without forcing provider or technology migrations.
Telecom is a critical component of your entire IT infrastructure; when it is inefficient, overpriced, or underperforming, it negatively impacts your business. But with zLinq, you can turn your telecom from a hidden liability into a strategic asset.
Total saved for our customers
Hard dollar cost savings
Reduce IT time spent
Reduction in outages
Vendor relationships
Building trust is one of zLinq’s core values, and we back it up with a unique performance guarantee.
We GUARANTEE that the hard-dollar savings we implement will always exceed our fees. If they don’t, we refund the difference – GUARANTEED
No projections. No annualized assumptions. Just results.
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No. Your Client Services Manager will make savings and upgrade recommendations but never make changes to your environment without your green light. Our preference is to minimize risk and disruption to the infrastructure and instead leverage our deep benchmarking database plus negotiation expertise to go after price and terms and conditions.
No, zLinq works with your existing providers to find savings and optimize services. Our goal is to make your telecom more efficient without the hassle of switching providers.
Assets billed on the missing invoice should be recognized during the site-by-site inventory review. We use Letters of authorization for provider portal access to fill in those gaps. We can download both invoices and contracts from the portals to store in our software and provide additional details like contract end dates.