I bring a decade of experience in the communications and technology sector, during which I have held several key roles spanning operations, sales, and customer success. In my current position as Director of Client Services, I lead a high-performing team of Client Service Managers who partner closely with our customers to enhance and optimize their network environments. Together, we drive value through technology improvements, cost‑saving initiatives, effective resolution of billing disputes, and a commitment to delivering an exceptional customer experience.
Favorite quote:
“I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear” – Nelson Mandela
Superpower:
Shapeshifting- The ability to improvise, adapt and overcome any situation
Talk to me about:
Family, Travel, Golfing, Fishing and History!
